Full video recording of the entire remote support session
selective access permission for apps
protected by beyondtrust's privacy shield, aicpa soc, csa certified
Protected By
Advantages
24/7 support by a certified techie
cost saving by 30-40%
fixed price for unlimited support
response time of less than a minute
usa government approved tool
Used to secure Remote Connections
services
AFFIXCON Custom Application Support
Our application support initially starts with understanding your specific business needs and customer values. AFFIXCON Custom Application Support timely and effective support for custom
developed contact center applications and modules. It ensures optimal system performance, maximum uptime, and minimum business impact from unplanned outages.
We support Custom applications and Software
Remote Tech Support for personal computers (desktops & laptops)
Maintains hardware & software
Covers operating systems, productivity tools and utilities
Assistance for security patches, anti-virus updates and other software updates
The customer wanted an inbound technical support help desk / remote IT support center, to cater to the technical queries and issues faced by their customers